Student Services Policy Part 1
Student Services Policy
A person is classified as a student when admission requirements are met and registration for class has occurred that cause
- tuition and fees to be paid (or encumbered by waiver, financial aid, third party payment, etc.) and
- the person enters and attends the class(es).
A person continues to be a student by attending class and making progress toward completion of the course objectives.
A person is no longer a student in a particular class when s/he is no longer attending the class in accordance with the attendance expectations of the class and/or is graded with a WP or a WF. Should this occur in all classes during a particular semester, the person is no longer a student for that semester at the point in time when the last transaction has occurred.
A person is a visitor when not a student. Students are entitled to due process. Visitors are not afforded due process.
A student is considered to be in good standing if the student has a cumulative CVCC grade point average (GPA) of 2.0 or higher, the student is eligible to re-enroll at CVCC (no disciplinary action or missing transcripts), and the student has met all financial obligations to CVCC.
CVCC provides career advising and career assessment services to students, applicants, and other members of the CVCC community. For more detailed information, please visit Career Advising.
CVCC follows “open door” admissions policies as established by the North Carolina Community College System. Admission is open to all applicants who are legal residents of the United States and who are either high school graduates or are at least 18 years of age. Minors are admitted under provisions and rules established by the State Board of Community Colleges.
View (PDF) document -1D SBCCC 400.2 (a) Admissions to Colleges at » State Board of Community College (SBCCC)
CVCC is authorized by the US. Department of Naturalization and Immigration to admit international students with a valid F-1 Visa or valid Permanent Resident Card. International students must complete additional admission procedures by published deadlines.
High School Students
Session Law 2011-145, the Appropriations Act of 2011, authorized the State Board of Education and the State Board of Community Colleges to establish the Career and College Promise program, effective January 1, 2012. Qualified North Carolina high school students are admitted to CVCC through this Act.
CVCC may refuse admission to any applicant in accordance with the following conditions as specified in State Board of Community Colleges Code 23SBCCC 02C.301(e) and (f) entitled “Admission to Colleges”
View (PDF) document - 1D SBCCC 400.2 (e) Admissions to Colleges at » State Board of Community College (SBCCC)
CVCC may refuse admission to an applicant when there is an articulable, imminent, and significant safety threat to the applicant or other individuals. If CVCC refuses admission on the basis of a safety threat, the following shall be documented:
- Detailed facts supporting the rationale for denying admission;
- The time period within which the refusal to admit shall be applicable and the supporting rationale for the designated time period; and
- The conditions upon which the applicant that is refused would be eligible to be admitted.
An applicant denied admission on the basis of a safety threat may appeal (within 15 days) the denial to the Executive Board of the CVCC Safety and Security Committee (It will not be a full Safety and Security Committee) by submitting a written request for appeal to the Office of the President. The Committee shall promptly conduct a review/hearing of the appeal, providing results to the applicant within 15 days. Such review/hearing will have the following procedural safeguards for the applicant and for CVCC:
- The opportunity to confront and cross-examine witnesses;
- The opportunity to present arguments and evidence orally, as well as in writing;
- The right to retain an attorney (the other party shall be informed of intent);
- The maintenance of a complete record of the hearing (although tape recordings may not occur without knowledge and consent of all parties); and
- A recommendation resting solely on the rules and evidence advanced at the hearing.
The Executive Board’s decision regarding an admissions appeal shall be determined by majority vote and is final.
CVCC may admit undocumented immigrants under the following conditions as specified in 1D SBCCC 400.2(b) Admission to Colleges at » State Board of Community College (SBCCC)
For the purposes of this Section, “undocumented immigrant” means any immigrant who is not lawfully present in the United States. Community colleges shall admit undocumented immigrants under the following conditions:
- Community colleges shall admit an undocumented immigrant only if he or she attended and graduated from a United States public high school, private high school, or home school that operates in compliance with State or local law;
- When determining who is an undocumented immigrant, community colleges shall use federal immigration classifications;
- Undocumented immigrants admitted under Subparagraph (b)(1) of this Rule must comply with all federal and state laws concerning financial aid;
- An undocumented immigrant admitted under Subparagraph (b)(1) of this Rule shall not be considered a North Carolina resident for tuition purposes. All undocumented immigrants admitted under Subparagraph (b)(1) of this Rule must be charged out of state tuition whether or not they reside in North Carolina;
- When considering whether to admit an undocumented immigrant into a specific program of study, community colleges shall take into account that federal law prohibits states from granting professional licenses to undocumented immigrants; and
- Students lawfully present in the United States shall have priority over any undocumented immigrant in any class or program of study when capacity limitations exist.
Note: An Adult Secondary Credential (also referred to as a General Education Diploma, General Equivalency Diploma, or Graduate Equivalency Degree) does not satisfy condition (1) above.
Admission to CVCC does not guarantee admission to the curriculum program of study desired by the applicant. A student must satisfy the admissions requirements for his/her program of study. Applicants will be admitted to programs as admissions requirements are completed except for programs with limited enrollment (discussed further below) The Chief Student Services Officer or designee will maintain appropriate documentation of the specific admissions requirements for each curriculum program and will provide appropriate communication of those admissions requirements.
Completion of high school or equivalent (Adult Secondary Credential Program) is required for admission to all associate degree and diploma programs and certain certificate programs. If completion of high school or equivalent is a requirement for the intended program, applicants must provide official transcripts (from high school or Adult Secondary Credential program) evidencing completion.
Limited Enrollment Programs
Enrollment in certain programs is limited, and admission is competitive. The admissions committee for each limited enrollment program will select the most academically qualified applicants. Applicants to Health Services programs must complete the minimum admissions requirements established by the admissions committee for the program to be considered in the competitive admissions process. These minimum admissions requirements may include, but are not necessarily limited to, completion of aptitude tests, submission of recommendations, vaccinations, and/or health examination. Additional information regarding specific criteria may be obtained from the Program Director for the program of interest.
A medical examination may be required. Admission into any Health Services program and the Early Childhood Education program will be contingent upon receipt of a CVCC medical form documenting that the applicant possesses satisfactory physical and mental health.
Curriculum programs in the School of Health and Public Services and the Early Childhood Education program may require students to undergo criminal background checks and/or drug testing as part of the program admission criteria, program state agency requirements or prior to participation in clinical rotations. Failure to successfully complete and pass a criminal background check and/or drug screen will prohibit admission into certain programs or prohibit progression for students currently admitted into a program of study.
Basic Law Enforcement Training (BLET)
Pursuant to 1D SBCCC 400.2 – “Admissions to Colleges”, students entering into the Basic Law Enforcement Training program (BLET) program must consent to and pass a required criminal background check performed by the sponsoring law enforcement agency. Successful completion of the sponsoring agency criminal background check ensures BLET students have legal authority to possess a firearm.
Special Credit Program
Individuals may enroll in classes without pursuing a diploma or degree. Persons enrolling under these circumstances are considered “special credit students.”
Catawba Valley Community College is not authorized to provide distance education courses outside of North Carolina, unless state authorization has been granted from the state in which the applicant resides. State Authorization requires colleges to seek and secure authorization to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010.
Admission of applicants residing outside of North Carolina to an online degree, diploma, certificate program, or individual online courses offered by Catawba Valley Community College is dependent on the college’s ability to secure authorization from the applicant’s state of residence. A list of states in which Catawba Valley Community College is currently authorized to offer distance education courses is maintained on the institution’s website: Distance Education.
The State Authorization Coordinator will be the single point of contact to coordinate, assist, and secure authorization from states that require educational institutions to be legally authorized in their state prior to offering online/distance education programs/courses to students residing in that state.
The Educational Technology department will maintain information needed to determine eligibility in states and to complete authorization requests as necessary. The Educational Technology department will maintain a database of out-of-state students enrolled in Catawba Valley Community College distance learning programs/courses and of instructors living out of state.
Please note that state authorization does not affect the cost of attending college at CVCC. Tuition requirements, including those for out-of-state students, still apply.
CVCC utilizes a placement testing program to assess certain academic competencies reading, writing, and mathematics. Test results are used by academic advisors to place students in appropriate courses and thereby maximize their opportunities for success. Placement test scores are not a requirement for general admission to CVCC, but may be a factor in the admission decision for certain programs and/or the determination of course requisite competencies.
For students who do not have a high school diploma and who wish to earn adult secondary credentials, CVCC offers two options: High School Equivalency Testing or Adult High School.
3.6.1 High School Equivalency Testing
Our Adult Basic Skills Department provides training to help students 16 years and older to attain high school level competencies in language arts, social studies, science, and mathematics. Once a student passes state approved high school equivalency tests such as the GED®, the TASC®, or the HiSet® in each subject area, the individual is awarded a credential recognized as equivalent to a high school diploma. The credential is issued by the North Carolina Community College System. The CVCC Testing Center will assure that all testing is done in compliance with established, standardized guidelines.
3.6.2 Adult High School
Adult High School Diploma classes offer students 16 years and older the opportunity to earn a high school diploma sanctioned by the Board of Education of Catawba County or Alexander County depending on where the student attends the Adult High School. Students are given full credit for any units they have completed in high school, and they attend classes through CVCC to earn the remaining credits required for graduation. CVCC offers a distance learning program to complete the Adult High School Diploma online.
A program of services is provided for students with disabilities. Individuals with disabilities (as defined in the Americans with Disabilities Act of 1990 and the ADA Amended Act 2008) wishing to make a request for reasonable accommodation or wishing to file a complaint of alleged discrimination on the basis of disability should contact the CVCC Program for Students with Disabilities Office. It is the student’s responsibility to request these services. Current documentation of the disability by an appropriate professional may be required. All information is kept confidential. Students will be required to sign a release of information form before any special contact is made to arrange accommodations. Please request accommodations at least three (3) weeks before class as some accommodations take time to arrange. If it is less than this, we will accommodate to the extent we feasibly can. You may request accommodations at email@example.com. You may also contact the Counselor for students with Disabilities in the Learning Assistance Center, CAD 157.
The Chief Student Services Officer or designee is responsible for establishing and communicating the dates, times, locations, and processes for registration in curriculum courses.
Registration in certain courses may be restricted to students meeting certain criteria established by the North Carolina Community College System or the CVCC Chief Academic Officer.
Registration is generally not permitted in a class on or after the start date of the class. Approval for registration in a class on or after the start date of the class must be based on extenuating circumstances and be educationally sound as determined by the Chief Academic Officer or designees.
CVCC charges tuition in accordance with policies established by the North Carolina Community College System. Tuition rates are subject to change.
Certain fees have been established in accordance with guidelines and ranges established by the North Carolina Community College System. Fees are subject to change.
Due dates for tuition and fees are established by the Chief Financial Officer or designee. Students may forfeit their seat in a class if they fail to pay the applicable tuition/fees by the established due date.
Curriculum (Credit) Courses
The State Education Assistance Authority is the primary and sole authority to conduct residency determination for the state of North Carolina. The specific standards for determining resident status for tuition purposes are set forth in North Carolina General Statute section 116-143.1. Session Law 2015-241 authorized the State Education Assistance Authority to perform all functions necessary to implement the coordinated and centralized process to apply the criteria in G.S. §116-143.1 and directed UNCGA and the NCCCS to take the necessary actions to facilitate an orderly transition from the campus-based residency determination system to the coordinated and centralized process.
Residency Information (https://ncresidency.cfnc.org/residencyInfo/)
Continuing Education (Non-credit) Courses
North Carolina residency is not a factor in the tuition charged for non-credit courses.
CVCC follows the refund policies established by the North Carolina Community College System. A copy of the current refund policies may be obtained from the Business Office. Specific guidelines and processes to ensure compliance with these policies shall be established by the Chief Financial Officer or designee.
In accordance with CVCC Policies 3.18: Student Code of Conduct and 3.18.1: Student Behavior Sanctions, services to persons with overdue financial obligations to CVCC may be restricted. These services may include, but are not necessarily limited to, providing copies of transcripts, providing diplomas, and registration/ enrollment in classes.
CVCC requires that all curriculum students and specified continuing education students purchase student accident insurance. Students enrolled in certain health service programs are required to purchase liability/malpractice insurance. The premiums for student insurance are subject to change.
Scholarships are awarded in accordance with policies and guidelines established by the funding agent.
CVCC provides federal financial aid services in accordance with regulations and guidelines established by the United States Department of Education. For students receiving federal financial aid, CVCC shall establish and enforce standards of satisfactory academic progress which are consistent with federal mandates. Students who fail to satisfy the satisfactory academic progress standards established by CVCC will lose their eligibility for federal financial aid. Students are responsible for understanding CVCC’s standards regarding satisfactory academic progress.
CVCC provides state financial aid services in accordance with regulations and guidelines established by the State of North Carolina and its agents.
CVCC provides VA educational benefit services in accordance with guidelines established by the United States Veterans Administration. Official high school or adult secondary credentials and transcripts from all previously attended regionally accredited postsecondary institutions are required to be on file before the end of the first semester of attendance. VA Certifications for future semesters cannot be submitted unless ALL official transcripts have been submitted. No veteran may be certified for VA educational benefits until all admissions requirements have been met and an unconditional acceptance to a program of study has been grant.
In accordance with Title 38 United States Code, section 3679(e): Covered individuals under the Chapter 31-Vocational Rehabilitation and Chapter 33-Post 9/11 GI Bill programs will be permitted to attend or participate in their course of education during the period beginning on the date the individual provides to CVCC a VA Certificate of Eligibility (for Chapter 33) for entitlement to educational assistance or a VA Form 28-1905 (for Vocational Rehabilitation). Attendance or class participation will end on the earlier of the following dates: 1) the date on which payment is made from the VA to the institution, or 2) 90 days after the date the institution certified tuition and fees following receipt of the Certificate of Eligibility or VA Form 28-1905. The Certificate of Eligibility or VA Form 28-1905 must be received by the VA Coordinator no later than the first day of a course of education for the above statements to be in effect.
CVCC will not impose any penalty or late fees, deny access to classes, libraries, or other institutional facilities, or require covered individuals to borrow funds to cover financial obligations owed to the institution due to the delayed disbursement of funding from the VA under Chapter 31 or 33.
Failure on the student’s part to pay for any difference between the amount of the student’s financial obligation and the actual amount of the VA education benefit disbursement may incur penalties and/or
deny access to classes or other institutional facilities. The student is responsible for covering expenses beyond what the VA will cover.
Students receiving Chapter 31-Vocational Rehabilitation or Chapter 33-Post 9/11 benefits are to work with the VA Coordinator on campus to ensure that all proper documentation has been received. Students must also submit a request to the VA Coordinator to utilize VA educational benefits.
CVCC will provide students with official copies of their CVCC transcript and/or results of placement testing and other testing administered by CVCC Testing Services. Proof of identity is required to obtain an official transcript and/or test score report. There is a fee for an official copy of the CVCC transcript.
Student access to transcripts received from other educational institutions is limited to visual access. CVCC does not provide students with file copies or photocopies of transcripts and/or test reports received from other institutions.
CVCC maintains student records in accordance with North Carolina General Statues 121-5(c) and 132-8. The CVCC Records Retention and Disposition Schedule was developed by CVCC Administration and has been approved by the State Archives of North Carolina and the North Carolina Community College System.