Apply Now Campus Tour

Student Services Procedure Part 3

Student Services Procedure Part 3

PART 1 | PART 2 | PART 3

 

3.19 Student Due Process

Students who have a grievance with Catawba Valley Community College (CVCC) may have their grievance reviewed in accordance with Policy 3.19: Student Due Process. A grievance for purposes of this policy is

  • a grievance regarding a final course grade received;
  • a grievance regarding a disciplinary action imposed; or
  • a grievance of other unjust treatment.

Grievances concerning Policy 3.18.2: Title IX Harassment: Sexual Violence, Sexual or Gender-based Harassment, and Other Sexual Misconduct are addressed by using Procedure 3.18.2: Reporting and Resolving Title IX Harassment: Sexual Violence, Sexual or Gender-based Harassment, and Other Sexual Misconduct.

The “event date” for purposes of this policy is as follows:

  • for a grievance regarding a final course grade received, the date on which the grade was mailed to the student, made available to the student through an online portal or other electronic means, or otherwise made available to the student; 
  • for a grievance regarding disciplinary action imposed, the date on which written notice of the disciplinary action was mailed or otherwise provided to the student; or
  • for a grievance of other unjust treatment, the date on which the alleged unjust treatment occurred.

Steps that students must take to have their grievance reviewed are listed below. The student is not required in any step to confront alone the person he/she claims is responsible for the unjust or discriminatory treatment

Student Advocate: Upon the student’s request, the Director of Admission or designee will assist the student with the steps required to follow the process, including providing the CVCC Student Grievance Form and the Student Grievance Committee Review Form.

It is expected that all parties will adhere as strictly as possible to the time lines outlined in the steps below. However, there may be occasions when the time lines cannot be upheld as outlined. In the rare occurrence that a time line must be extended, agreement must be reached by all parties concerned. Extensions must be approved by the Executive Vice President of the College or by his/her designee. If no extension has been granted and if the college employee does not meet the processing time line, the grievance will be forwarded to the next level supervisor for action. If no extension has been granted and if the student does not meet the processing time line, the process will be terminated and the grievance cannot be resubmitted.

Student vs. Student Grievance

A student vs. student grievance may occur about alleged unjust treatment of one student(s) to another student(s).

Step 1: Student Resolution

The aggrieved student(s) should submit the completed “Student Grievance Form about Another Student” to the CVCC Student Advocate or designee within ten (10) college business days of the “event date” of the incident. The CVCC Student Advocate or designee will facilitate and attend a meeting with the aggrieved student and the student where the alleged grievance event originated within five (5) college business days of the receipt of this form. An attempt will be made to resolve the matter equitably and informally at this level.

Step 2: Dean Resolution

If the grievance is not resolved at the informal meeting in Step 1, the student(s) may initiate a Dean Resolution review by completing the student part of the Student Grievance Form and submitting it to the Dean of the School of Access, Development, and Success (ADS) within five (5) college business days of the conclusion of the Step 1 meeting. The Dean of the School of ADS will conduct an investigation into the alleged charge(s). The investigation may include interviewing the aggrieved student(s), interviewing the student(s) who is (are) perceived to have committed the alleged problem, interviewing witnesses, reviewing written statements, consulting other College officials, and other appropriate methods to make an informed decision. The Dean of ADS will respond in writing to the aggrieved student(s) and to the student(s) who allegedly caused the problem within five (5) working days of receipt of the Student Grievance Form with the decision. The Dean will also complete the Dean’s part of the Student Grievance Form and submit it to the Office of the President at the same time.

Step 3: Student Grievance Committee Resolution

If the grievance is not resolved at the Dean Resolution in Step 2, the student(s) may initiate a Student Grievance Committee review by completing the student part of the Student Grievance Committee Review Form and submitting it to the Office of the President within five (5) college business days of the receipt of the Step 2 written decision.

Following receipt of a Student Grievance Committee Review Form, a Student Grievance Committee ("the Committee") shall be selected. The Committee membership (5 voting members and a non-voting chair) shall be as follows and shall not include any members who have had any involvement in the grievance to date:

  • Committee Chair (a non-voting member): A Vice President selected by the President
  • Two (2) voting representatives selected by the Committee Chair from a group of nine (9) faculty or non-credit professional staff representatives (3 from each academic school) appointed by the President
  • One (1) voting representative selected by the Committee Chair from a group of two (2) Student Services counselors or admissions representatives appointed by the President
  • Two (2) voting student representatives selected by the Committee Chair from the group of five (5) current SGA officers

Student vs. Faculty or Staff Grievance

Step 1: Student Resolution

The aggrieved student(s) should submit the completed “Student Grievance Form about Faculty or Staff” to the Supervisor of the Faculty or Staff within ten (10) college business days of the “event Date” of the incident. The Supervisor will facilitate and attend a meeting with the aggrieved student and the Faculty or Staff where the alleged grievance event originated within five (5) college business days of the receipt of this form. An attempt will be made to resolve the matter equitably and informally at this level.

Step 2: Supervisor Resolution

If the grievance is not resolved at the informal meeting in Step 1, the student may initiate a Supervisor Resolution review by completing the student part of the Student Grievance Form and submitting it to the Dean of the faculty or staff involved in Step 1 within five (5) college business days of the conclusion of the Step 1 meeting. The Dean will respond in writing to the student within five (5) college business days of receipt of the Student Grievance Form. The Dean will also complete the supervisor part of the Student Grievance Form and submit it to the Office of the President at the same time.

Step 3: Student Grievance Committee Resolution

If the grievance is not resolved at the Supervisor Resolution in Step 2, the student may initiate a Student Grievance Committee review by completing the student part of the Student Grievance Committee Review Form and submitting it to the Office of the President within five (5) college business days of the receipt of the Step 2 written decision.

Following receipt of a Student Grievance Committee Review Form, a Student Grievance Committee ("the Committee") shall be selected. The Committee membership (5 voting members and a non-voting chair) shall be as follows and shall not include any members who have had any involvement in the grievance to date:

  • Committee Chair (a non-voting member): A Vice President selected by the President
  • Two (2) voting representatives selected by the Committee Chair from a group of nine (9) faculty or non-credit professional staff representatives (3 from each academic school) appointed by the President
  • One (1) voting representative selected by the Committee Chair from a group of two (2) Student Services counselors or admissions representatives appointed by the President
  • Two (2) voting student representatives selected by the Committee Chair from the group of five (5) current SGA officers

Student Group vs. Student/Faculty/Staff Grievance

Step 1: Student Resolution

The Student Group should submit the completed “Student Group Grievance Form” to the CVCC Student Advocate or designee within ten (10) college business days of the “event date” of the incident. The CVCC Student Advocate or designee will facilitate and attend a meeting with the *Student Group and the student(s), faculty, and/or staff where the alleged grievance event originated within five (5) college business days of the receipt of this form. An attempt will be made to resolve the matter equitably and informally at this level.

*The Student Group, in collaboration with the Advisor/Supervisor for the group, will select at most three (3) members in good standing to represent the grievance for the group. The group Advisor/Supervisor may be included in any meeting with others to resolve the grievance. If the grievance is about a faculty or staff member, the supervisor of the faculty or staff member may be present. 

Step 2: Dean/Supervisor Resolution

If the grievance is not resolved at the informal meeting in Step 1 and the grievance is against a student(s), the group may initiate a Dean Resolution review by completing the student part of the Student Grievance Form and submitting it to the Dean of the School of ADS within five (5) college business days of the conclusion of the Step 1 meeting. The Dean of the School of ADS will conduct an investigation into the alleged charge(s). The investigation may include interviewing the aggrieved student(s), interviewing the student(s) who is (are) perceived to have committed the alleged problem, interviewing witnesses, reviewing written statements, consulting with other College officials, and other appropriate methods to make an informed decision. The Dean of ADS will respond in writing to the aggrieved student(s) and to the student(s) who allegedly caused the problem within five (5) college business days of receipt of the Student Grievance Form with the decision. The Dean will also complete the Dean’s part of the Student Grievance Form and submit it to the Office of the President at the same time.

If the grievance is not resolved at the informal meeting in Step 1 and if the grievance is against a faculty or staff, the group may initiate a Supervisor Resolution review by completing the student part of the Student Grievance Form and submitting it to the Dean of the faculty or staff involved in Step 1 within five (5) college business days of the conclusion of the Step 1 meeting. The Dean will respond in writing to the student within five (5) college business days of receipt of the Student Grievance Form. The Dean will also complete the supervisor part of the Student Grievance Form and submit it to the Office of the President at the same time.

Step 3: Student Grievance Committee Resolution

If the grievance is not resolved at the Dean/Supervisor Resolution in Step 2, the group may initiate a Student Grievance Committee review by completing the student part of the Student Grievance Committee Review Form and submitting it to the Office of the President within five (5) college business days of the receipt of the Step 2 written decision.

Following receipt of a Student Grievance Committee Review Form, a Student Grievance Committee ("the Committee") shall be selected. The Committee membership (5 voting members and a non-voting chair) shall be as follows and shall not include any members who have had any involvement in the grievance to date:

  • Committee Chair (a non-voting member): A Vice President selected by the President
  • Two (2) voting representatives selected by the Committee Chair from a group of nine (9) faculty or non-credit professional staff representatives (3 from each academic school) appointed by the President
  • One (1) voting representative selected by the Committee Chair from a group of two (2) Student Services counselors or admissions representatives appointed by the President
  • Two (2) voting student representatives selected by the Committee Chair from the group of five (5) current SGA officers

Procedural Responsibilities for the Committee Chair

The Committee Chair shall schedule a Review/Hearing by the Committee within five (5) working days following the receipt of the Student Grievance Committee Review Form by the Office of the President. The Chair shall inform the student with the following information:

  • Restatement of the charge(s).
  • Notice of the day, time, and location of the meeting.
  • Statement of the student’s basic procedural rights.

Procedural Rights for the Student include the following:

  • The right to counsel. The role of the person acting as counsel is solely to advise the student. The counsel shall not address the Committee nor examine or cross-examine any persons. If the counsel is an attorney, the Committee Chair must be informed to allow the College attorney to be present.
  • The right to produce witnesses on one’s behalf.
  • The right to present evidence.

Procedural Conduct of the Student Grievance Committee Review/Hearing:

  • The Committee Review/Hearing shall be confidential and shall be closed to all persons except the following:
  • The student;
  • Counsel (if any); and/or
  • Witnesses who shall
  • Give testimony singularly and in the absence of other witnesses.
  • Leave the Review/Hearing room immediately upon the completion of the testimony.
  • The Review/Hearing will be recorded by the College in an audio format.
  • Recordings will become the property of the College, and access to them will be determined by the Committee Chair. All recordings will be filed in the Office of the President.
  • Upon completion of a Review/Hearing, the Committee shall meet in executive session to decide if the student has been treated unjustly, and if so, must recommend corrective action. Committee decisions shall be determined by a majority vote of the Committee members and are final. Decisions made by the Committee shall be provided in writing to the student by the Committee Chair within two (2) college business days following the completion of the Review/Hearing. Copies of the written decision shall be provided to the Dean of the School of ADS, to the Office of the President, and to the CVCC employees involved in Steps 1 and 2 of the grievance process. The decision rendered by the Committee will be the final decision of the institution, and all due process opportunities will be exhausted.

The following exception applies if the CVCC employee who is allegedly responsible for the unjust treatment is a Dean: In Step 2, the supervisor shall be the Executive Vice President.

The following exception applies if the CVCC employee who is allegedly responsible for the unjust treatment is a Vice President: In Step 2, the supervisor shall be another Vice President appointed by the President. In Step 3, the Committee Chair shall be the CVCC President.

The following exception applies if the CVCC employee who is allegedly responsible for the unjust treatment is the CVCC President: In Step 2, the supervisor shall be the Chair of the Board of Trustees. In Step 3, the Committee Chair shall be the Chair of the Board of Trustees.

top of page | Procedure Manual Table of Contents

3.20 Student Activities

A student's experience at Catawba Valley Community College does not begin and end in the classroom. Various activities, opportunities, and functions of a social and professional nature are offered by Student Government in order to provide a well-rounded campus atmosphere. Each student is assessed activity fees when registering for curriculum classes. Each student is a member of the Student Government Association (SGA) by being enrolled in classes.

The College encourages participation in student organizations and activities. Programs sponsored include Fall and Spring Flings; Interclub Council; “Have a Dog with the Big Dawg;” N4C SGA conferences; co-curricular activities; NJCAA women's volleyball, men’s and women’s basketball, men's baseball and much more! The links provided below give access to these and other related topics.

» Student Life
» Clubs and Organizations
» Community Connections
» Fitness Center
» Event Galleries
» Student Government
» Student Leadership Academy 

top of page | Procedure Manual Table of Contents

3.21 Health Services

The Student Government Association (SGA) includes various health-related in annual program planning. Many of these programs are offered in collaboration with other CVCC Departments. These activities are posted on the MyCVCC Portal Calendar.

CVCC has developed procedures designed to protect all student and employees in the workplace from exposure to blood borne pathogens. A copy of these procedures is on file in the Human Resources Office.

» Pathogens
top of page | Procedure Manual Table of Contents

3.22 Job Placement Services

Job Placement Services is housed in the Career Center in the Student Center. Any student who has taken even one curriculum class at CVCC can use the resources of the Career Center for assistance in preparing to enter the work force or to advance to other employment opportunities.

» Career Services
top of page | Procedure Manual Table of Contents

3.23 Intercollegiate Athletics

CVCC supports four (4) NCJAA Division II athletic teams and a cheerleading squad.

Affiliations

All teams at CVCC are members of the National Junior College Athletic Association, Region 10, which includes two-year colleges in Virginia, South Carolina and North Carolina. Within this region, CVCC competes in the Division II Carolinas-Virginia Conference. Division II schools are permitted to offer athletes scholarship money, under the governance of the school business office and issued to the student only for the use of payment toward school tuition, fees and cost of books.

Title IX

Title IX is a federally legislated gender equity law which was passed in 1972. In 2002 Title IX was renamed “The Patsy T. Mink Equal Opportunity in Education Act”. The law states that “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.” The CVCC Athletic Department is aware of the mandates put forth by this bill and has consistently been in compliance with the standards set forth by the Office for Civil Rights (OCR). Should any student have a concern about equity in athletics, wish to suggest improvements, etc. he/she should submit a completed grievance form to the athletic department. Forms are located on the brochure rack at MPC 023.

Sportsmanship

We recognize that a person’s conduct is learned and reinforced with repetition. CVCC, therefore, expects its athletes to consistently display sportsmanship and ethical behavior both on and off the playing facility. This includes showing respect for players, coaches, officials and fans, as well as property and personnel, whether on our home court/field or at another institution. At no time will verbal or physical abuse of either persons or property be allowed. Coaches are to curtail any recognizable crude gestures and or cursing by players.

Social Media

While social networking websites are a great way to connect with others, it is advised that you are cautious about the information and pictures you post (or others post about you), as they may adversely affect your personal safety, personal and institutional reputation, and career advancement. The CVCC Athletic Department expects all student-athletes to maintain the highest standards of social and personal conduct in this area as well.

CVCC supports your First Amendment rights to free speech, however please be mindful of the material posted to social networking sites since you are a representative of CVCC and are in the public eye. While participating in social networking sites, please keep the following guidelines in mind:

  • The information posted can be viewed by a larger audience than you might be aware of – even if you limit access to your site.
  • Exercise caution as to what information you post on your website including posts about your whereabouts, plans, where you live, phone numbers or any other personal information. You could be opening yourself up to predators or stalkers.
  • Future employers and coaches may check Google or other social networks to gather information on potential candidates. Use common sense when publishing anything on the Internet.

As you are a CVCC student-athlete, you will be held responsible for any actions that are deemed inappropriate and compromise the integrity of the institution or your sport. In addition, you are accountable for any behaviors that violate federal and state laws, NJCAA, team, and Athletic Department policies. Violating any of the above can result in discipline, team suspension, termination from your team, and reduction or non-renewal of annual athletic scholarship.

Examples of inappropriate or offensive behaviors may include depictions or presentations of the following

  • Hazing
  • Use of alcohol (if under 21)
  • Use of drugs
  • Lewd or lascivious behavior
  • Slander

Gambling

Gambling on any event related to an NJCAA event is strictly prohibited. Penalties will be commensurate with the degree of offense. The coaching staff, athletic director and possibly CVCC administrators will evaluate the seriousness of the infraction and enforce appropriate penalties.

 

» Athletics
top of page | Procedure Manual Table of Contents