Each State sets rules and regulations for its educational institutions that it expects all such educational institutions, regardless of physical location, to follow. State Authorization is a form of consumer protection that guarantees that all educational institutions will follow that State’s regulations.
State Authorization is your assurance that we will provide you with each of the following:
CVCC students residing outside of North Carolina should first follow CVCC’s Student Complaint Process.
If CVCC cannot resolve your complaint, you may file a complaint with the North Carolina Post-Secondary Education Complaints unit.
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina General Assembly
910 Raleigh Road
Chapel Hill, NC 27515-2688
If the North Carolina Community College System does not satisfactorily resolve your complaint, the next step is to file a complaint with Catawba Valley Community College's accrediting agency. CVCC’s accrediting agency is the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure (PDF). The contact information for SACS is:
1866 Southern Lane Decatur
SARA-NC is the North Carolina State Education Assistance Authority. You may also file a complaint with SARA-NC. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF).
SARA-NC Contact Information:
SARA North Carolina North Caroline
State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
(855) SARA-1-NC (727-2162)
(919) 549-8614, ext. 4667
If you are considering a program at CVCC that leads to licensure or certification and you do not live in North Carolina, please contact the respective licensing board in the state where you reside before beginning the program. The student is responsible to contact the state licensing board in which they reside or intend to practice.