This 12 hour, highly interactive training workshop provides a toolbox of skills for effectively and efficiently handling all types of customer interactions. Participants will learn customer service skills to help improve their performance and present a professional, knowledgeable image that reflects well on your company.
To set up a class for your company, contact Susan Blake, Director of Business and Technology Training, at (828) 327-7000, ext 4330 or firstname.lastname@example.org.
Have an innovative idea for a non-credit class or workshop in the following areas?
Click the document below or email Susan Blake to find out how to submit a proposal.
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