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Business - Customer Service

Customer Service of Catawba Valley Community College

Customer service representatives

This highly interactive training workshop provides a toolbox of skills for effectively and efficiently handling all types of customer interactions. Participants will learn customer service skills to help improve their performance and present a professional, knowledgeable image that reflects well on your company. 

 

Customer Service Course Information 

To set up a class for your company, contact Susan Blake, Director of Business & Technology Training, at 828-327-7000, extension 4330 or sblake@cvcc.edu.


Become a Continuing Education Instructor

Have an innovative idea for a non-credit class or workshop in the following areas?

  • Technology

  • Business

  • Computers

  • Leadership

  • Supervision

  • Customer Service

  • License Prep & Recertification

Click the document below or email sblake@cvcc.edu to find out how to submit a proposal.

Non-Credit Instructional Proposal Information