Apply Now Campus Tour

Business - Customer Service

Customer Service workshops provide attendees with customer service skills and helps improve job performance and productivity.

Customer service representatives

This highly interactive training workshop provides a toolbox of skills for effectively and efficiently handling all types of customer interactions. Participants will learn customer service skills to help improve their performance and present a professional, knowledgeable image that reflects well on your company. 

Customer Service Course Information 

To set up a class for your company, contact Susan Blake, Director of Business & Technology Training, at (828) 327-7000, ext 4330 or

Become a Continuing Education Instructor

Have an innovative idea for a non-credit class or workshop in the following areas?

  • Technology

  • Business

  • Computers

  • Leadership

  • Supervision

  • Customer Service

  • License Prep & Recertification

Click the document below or email to find out how to submit a proposal.

Non-Credit Instructional Proposal Information