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Business - Customer Service

Customer Service workshops provide attendees with customer service skills and helps improve job performance and productivity.

Customer service representatives

This highly interactive training workshop provides a toolbox of skills for effectively and efficiently handling all types of customer interactions. Participants will learn customer service skills to help improve their performance and present a professional, knowledgeable image that reflects well on your company.

» Customer Service Course Information

To set up a class for your company, contact Susan Blake, Director of Business and Technology Training, at (828) 327-7000, ext 4330 or

Become a Continuing Education Instructor

Have an innovative idea for a non-credit class or workshop in the following areas?

  • Technology
  • Business
  • Computers
  • Leadership
  • Supervision
  • Customer Service
  • License Prep and Recertification

Click the document below or email Susan Blake to find out how to submit a proposal.

» Non-Credit Instructional Proposal Information (PDF)

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