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HRD - Workplace skills

Conflict Resolution Tips

BE A GOOD LISTENER.       SAY WHAT'S ON YOUR MIND?      NEGOTIATE.

 

  • CALM DOWN
  • IDENTIFY THE CONFLICT
  • BRING NEW IDEAS TO COMPROMISE THE SITUATION
  • ANALYZE EACH OTHER'S POINT OF VIEW
  • CHOOSE THE PLAN
  • GATHER FEEDBACK

 
2550 US HIGHWAY 70 SE • HICKORY, NC • 28602-8302 • 828.327.7000
828.327.7000
Updated 01.03.2013: Community Service Personal Enrichment