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Business & Technology Training

Certified Administrative Professional (CAP)

Frequently Asked Questions

The internationally recognized Certified Administrative Professional (CAP) exam is offered by the International Association of Administrative Professionals.

Its website is

Why should you take this exam?

  • Shows employers, clients and associates you are a committed as a professional who has earned an internationally recognized certification;
  • Enhances assurance of employability;
  • Promotes career advancement and potential pay increases; and
  • Offers possible college credit toward a degree.

What does the exam include?


Organization and Planning

Information Distribution

Records Management

Physical and Information Resources

Document Production

Financial Functions

Human Resources


What are the education and experience qualifications to sit for the exam?

  • Forty-eight (48) months if the candidate does not hold a college degree
  • Thirty-six (36) months if the candidate has an Associate's degree
  • Twenty-four (24) months if the candidate has a Bachelor's degree

The exam application includes a form that one's employer(s) must complete to verify the candidate's experience. To verify a degree, the candidate can submit a college transcript of a copy of their degree certificate.

Must all the experience be complete before I apply to take the exam?

Yes. CAP exam applicants must have all experience complete and verified at the time they submit their application.


Is only full-time administrative experience acceptable?

No. Administrative experience of at least 20 hours per week is also considered.


How is my experience verified?

Administrative experience is verified using the Job Function & Employer's Statement found in the Exam Guide.

A letter from the supervisor listing dates of employment, job title and job duties are also acceptable.


How much is the exam?

The exam cost $200.00 for members and $375 for non-members. Fees are payable and submitted to the International Association of Administrative Professionals (IAAP). Do not make or submit payment to Catawba Valley Community College (CVCC).


Am I required to be a member of IAAP before taking the CAP exam?

You are not required to be a member, but members of IAAP do receive discounts on exam fees and some study materials.


Do I need to attend college classes before I take the exam?

To prepare for the CAP exam, candidates may need to take course hours in the areas tested on the exam. CVCC offers the Office Professional in the Workplace course. Contact Dana Glenn for course dates. 

(828) 327-7000 x4590


Where do I take the exam?

CVCC offers the exam on-site. Other exams site centers can be found on the IAAP website at .

Contact Dana Glenn for more information on exam dates. 

(828) 327-7000 x4590;


2550 US HIGHWAY 70 SE • HICKORY, NC • 28602-8302 • 828.327.7000
Updated 06.22.2016: Content Editor