Customer Administration

At the server level, Customer Administration is a CommonSpot option that provides a high level of administrative control for hosting environments or other configurations requiring independent data security for individual sites. The Customer Administration module houses separate configuration data for multiple customer sites hosted on a single instance of CommonSpot and maintains this data separately from the CommonSpot Server datasource (the source defined for the hosting company itself during CommonSpot installation). This design supports the need for ASPs and other providers to associate a unique Users data source with individual hosted customers.

You must create customer and configuration data before adding hosted sites. This configuration data includes Customer Name, Description, User Data Source and Auto Login settings. During site creation CommonSpot prompts hosting site Administrators to apply the appropriate customer data source and auto-login settings to new sites.

Customer Administrators are automatically Site Administrators for the sites they support.

With the appropriate permissions, choose Admin - Server Admin - Customer Administration from the CommonSpot main menu. The CommonSpot Customer Administration Dashboard displays.

Contributors

Security

Utilities

You can download PDF versions of the Content Contributor's, Administrator's, and Elements Reference documents from the support section of paperthin.com (requires login).

The following guides are available from the support site and are in the /docs/directory of your CommonSpot Server:

You can also download these other guides from the support section of paperthin.com (with login):

For technical support:

http://www.paperthin.com/support/