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Safety and Security - Emergency Guidebook

Safety and Security - Emergency Guidebook

The Emergency Guidebook outlines procedures for campus safety and security issues.

Emergency Guidebook

Emergency Guidebook cover If you have any questions, please contact Clyde Deal at (828) 327-7000, ext. 4573 or email cdeal@cvcc.edu.

Emergency Contacts

Catawba Valley Community College (CVCC) Security is the primary contact for all campus emergencies. CVCC Security will route calls for service to appropriate college officials and/or local emergency responders as required by the emergency.

CVCC Campus

Emergency-dial 911 on Campus (off Campus dial 911)

Non-Emergency-dial 711 on Campus phones (off Campus dial (828) 327-7000, ext. 711)

Emergency Call Box-Push the button to talk to Security Dispatcher

Alexander Center for Education in Taylorsville

Emergency-dial 911

Non-Emergency-Taylorsville Police Department (828) 632-2218

Emergency Notification

One or more of the following methods may be used to notify the campus community of various emergency events that may impact students, staff, faculty, and visitors on the campus:

CVCC eLaunch Alert: Important emergency alerts, notifications, and updates are sent to all registered devices, including cell phone and email accounts through eLaunch. Students, parents, and employees may opt into the eLaunch Alert System by entering cell phone information into CVCC’s Text Messaging Service.
Email: Broadcast emails are sent to CVCC students, faculty, and staff.
Social Media Websites: Critical information is posted on Facebook and Twitter webpages and may be viewed both internally (students, faculty, and staff) and externally (parents, alumni, and other constituents). Through the Facebook and Twitter, the college will provide updates to the community as they become available.
Telephone: Broadcast intercom message through eLaunch system throughout the campus.

Reporting Crime

All crimes should be reported to CVCC Security at (828) 327-7000, ext. 711. CVCC Security personnel will respond and will call local police for assistance if necessary.

If you witness a crime in progress, call 911 or (828) 327-7000 ext. 711 immediately. Give your name, location, and phone number. Do not hang up until the dispatcher tells you to do so. Remain at the location until an officer contacts you, unless it is not safe to do so.

Active Shooter

If you hear shots fired on campus or witness an armed person shooting people...

Quickly determine the best way to protect your life (see below).
Notify the police at 911 or CVCC Security at (828) 327-7000, ext. 711.

Evacuate If Possible:

Have an escape route and plan in mind.
Leave your belongings behind.
Keep your hands visible to responding police officers.

Hide Out:

Hide in an area out of the active shooter’s view.
Block entry to your hiding place, turn off lights, and lock doors.
Place yourself and others strategically in the room; do not huddle together.
Silence cell phones.
Ignore fire alarms, unless you see smoke or fire.

Take Action:

As a last resort and only when your life is in imminent danger.
Spread out to avoid being an easy target.
Attempt to incapacitate the shooter.
Act with physical aggression. Throw items at the shooter if possible.

Call 911 or CVCC Security at (828) 327-7000, ext. 711 when it is safe to do so.

Lockdown

An imminent threat of violence may be cause for a lockdown of all or part of campus.

Exterior doors will lock automatically. The goal is to limit exposure of students, faculty, and staff to danger by preventing dangerous persons from entering campus buildings.

If a lockdown is ordered...

Stay inside! Do not leave the building unless an imminently dangerous situation arises inside. If outside, seek shelter in the nearest building.
Take shelter in a lockable room if possible.
Close windows, shades and blinds, and avoid being seen from outside the room if possible.
Report any emergency or unusual condition to CVCC Security (828) 327-7000, ext. 711
Do not admit anyone into a secure building.
Once in a secure location, do not leave until receiving the “all clear” from an authorized official or eLaunch alert.

Fire

Alert

Activate the fire alarm system by pulling a fire alarm station on your way out of the building.
Call police at 911.
- If time permits, stabilize lab procedures, turn off stoves and ovens, and unplug or disable any device that could make a dangerous situation even worse.

Evacuate

Leave the building via the nearest exit. Warn others as you leave.
Do not use elevators.
Feel doors before opening. If door is hot, DO NOT OPEN. Close doors and windows as you leave, if safe to do so.
Staff and faculty members should direct students and visitors out of the building.
Notify emergency responders of anyone trapped or any special conditions in the building.
Remain at least three hundred (300) feet outside of the building and await further instructions. Keep roadways open and beware of approaching emergency vehicles.
Do not go back in the building for any reason until an authorized college official deems it safe to re-enter.

If Trapped ...

Keep the doors closed and place a cloth under them to keep out smoke. Signal for help by hanging an object (e.g., such as a jacket or shirt) out a window to attract attention.
If possible, seek staging area or stairwell to wait for emergency responders. Staging areas are identified in the lobby of the third, fourth, and fifth floor of the Cuyler A. Dunbar building, and second floor of the Tarlton Complex.

Bomb Threat

Bomb threats usually come by telephone. If you receive a bomb threat call, remain calm, and obtain as much information as possible from the caller.

When will the bomb explode?
What kind of bomb is it?
What will cause it to explode?
Where is it right now?
What does it look like?
Did you place the bomb?
Who placed the bomb?
Why did they place the bomb?
What is your address?
What is your name?

All Threats Must Be Considered Real:

Notify the Police at 911 immediately to give the information you have obtained. Describe the caller’s voice, any background noises you heard, and the exact wording of the message.
Inform CVCC Security at (828) 327-7000, ext. 711 of any suspicious packages, items, or people in the area.
Notify your supervisor.
Do not touch suspicious packages.
Turn off cell phones, and do not activate fire alarms.
Follow instructions from the authorized CVCC personnel and the first responders in regards to evacuation assembly areas.

Suspicious Package

Do Not Touch, Open, or Move It:

Do not open the suspicious item. If you have opened it, remain calm.
Notify CVCC Security at (828) 327-7000, ext. 711 immediately.

Alert and Evacuate Area:

Notify Others
- Keep others out of the area. Close off the area if possible.
- If possible, limit the use of two-way radios and cell phones near the suspicious item.
Evacuate the room and put two or more walls between you and the item.

If You Have Been Contaminated...

If the package is leaking a substance or powder and you came into contact with the substance, keep your hands away from your eyes, nose, mouth, or any part of your face.
Do not touch others or let others touch you.
Wash your hands and arms from the elbow down with soap and hot water.
Do not attempt to clean or cover anything that might have spilled from a package.
Follow all instructions given by emergency responders.

Medical Emergencies

Seek Medical Assistance:

Do not move a seriously injured person unless there is a life-threatening situation.
Call Police at 911 or (828) 327-7000 ext. 711.
Provide the following information:
- Location of incident
- Nature of illness
- Number of victims
- Your name and phone number
Do not hang up until directed to do so by the emergency operator.
Render any first aid you are trained to perform until medical personnel arrives, and keep the victim as calm and comfortable as possible.
Remain with the victim. A CVCC Security officer will respond immediately to the scene and will summon additional medical personnel, if necessary.

Blood and Body Fluids:

Do not come in contact with either blood or body fluids, at the risk of exposure to blood borne pathogens.
Do not attempt to clean up a blood/bodily-fluid spill unless you are properly trained and equipped.

Reporting Illness/Injury:

Any staff or faculty member who responds to an illness/injury should complete a CVCC Accident, Medical, and Psychological Emergency Form as soon as possible and forward it to the Chief of Operations Officer.

Evacuation

Building Evacuation

All building occupants are required to evacuate when the fire alarm sounds or upon the order of an authorized college official such as a CVCC Security officer.
If time permits, stabilize lab procedures, turn off stoves and ovens, and unplug or disable any device that could make a dangerous situation even worse.
Move to the closest exit and proceed down the EXIT stairwell in a safe and orderly manner. Take personal belongings with you. Do NOT use elevators.
Remain at least three hundred (300) feet outside of the building and await further instructions. Keep roadways open and beware of approaching emergency vehicles. Notify emergency responders of anyone trapped or any special conditions in the building.
Do not go back in the building for any reason until an authorized college official deems it safe to re-enter

Large-Scale Evacuation

If evacuation of part or all of the campus is necessary, monitor social media, text message, email, and the college website for additional information.
Those in need of transportation will be directed to areas to await transport to an off-campus site.

Evacuation of the Disabled

If the building has a staging area, assist the disabled person to that area. Staging areas are identified in the lobby of the third, fourth, and fifth floor of the Cuyler A. Dunbar building, and second floor of the Tarlton Complex. If possible, at least one person should wait with the disabled person.

Ask others leaving the building to notify emergency responders that a disabled person needs assistance in evacuating. Give the specific location.

Visually Impaired Persons

Announce the type of emergency, offer your arm for guidance, tell the person where you are going, and ask if further help is needed once you reach safety.

People with Hearing Limitations

Turn lights on/off to gain the person’s attention, or indicate directions with gestures or write a note with evacuation directions, and assist to safety as needed.

People Using Crutches, Canes or Walkers

Evacuate these individuals as injured persons; assist and accompany to the evacuation site if possible, or use a sturdy chair (or one with wheels) to move the person, or help carry the individual to safety.

Wheelchair Users

Check with the individual on their preference, determine if an evacuation chair is available, remove any immediate dangers, and immediately advise arriving first responders of special evacuation cases.

Chemical Spill

Alert and Evacuate Area:

Notify the Police at 911 or (828) 327-7000, ext. 711 immediately.
Do not attempt to clean up the spill.
Remove yourself and others from the area.
Barricade off the area and do not let others enter the area.
Anyone who had contact with the hazardous material should be isolated and await treatment by emergency personnel.
Do not pull the fire alarm unless there is a fire.
Provide first responders with information about the spill, chemical, and the spill area.
Evacuate the building if first responders issue the evacuation order.
Re-enter the building only when an “all clear” is provided by first responders.

Shelter-In-Place

Shelter-in-place is designed to keep you safe while indoors if dangerous environmental conditions exist, such as extreme weather or a hazardous materials release.

If a shelter-in-place is ordered...

Seek shelter inside.
If outside, seek shelter in the nearest building, preferably in an interior room with few windows.

Allow access to others seeking shelter:

Allowing others into the building will not jeopardize your safety.
Remember: a Shelter-in-Place order means there are dangerous environmental conditions but NOT any known threat of violent behavior.
Close all exterior doors, windows and any other openings to the outside.
Avoid overcrowding by selecting several rooms, if necessary.
Monitor social media, text message, email, and the college website for further instructions.
Report any emergency or unusual condition to CVCC Security at (828) 327-7000, ext. 711.
Do not leave the building until receiving the “all clear” from a police officer, CVCC Security officer, CVCC Alert, email, or webpage communication.

Winter Storm

This Campus implements the following procedures for announcing operational changes during periods of inclement winter weather:

By policy, the college makes one of three announcements: The campus is open and operating on a regular schedule; the campus is closed; or the campus will delay opening until a specific time.
Closings and delays are announced using the following methods:
- Mass Communication System (CVCC eLaunch Alert)
- College website (www.cvcc.edu)
- CVCC phone line (828) 327-7000
- Text messages to registered members
- Social Media

Tornado and Severe Weather

Tornado Watch

A tornado watch is issued by the National Weather Service when tornadoes are possible in the area.

Tornado Warning

A tornado warning is issued when a tornado has been sighted, or indicated by weather radar, in the area.
Monitor local TV stations, weather websites, social media, text message, email, and the college website for severe weather updates.
Be prepared to take shelter on the lowest level of your building if a tornado warning is issued.
Do not pull the fire alarm to alert others of a tornado warning.
Stay away from windows and exterior doors.
Move to an interior hallway for shelter.
If a tornado seems imminent, get on the floor in a crouched position and cover your head with your hands.
Wait for an “all clear” notification prior to returning to your work area or classroom.
If outdoors, lie in a ditch, low-lying area, or crouch near a building, if shelter is not available or if there is no time to get indoors.

Elevator Failure

If you become trapped in an elevator, the following actions should be taken:

DO NOT panic. Use the elevator phone or your cell phone to call for assistance.
Press the ALARM or HELP button to notify others who may be nearby.
DO NOT attempt to force the door open or attempt to climb out of the elevator car. The elevator may re-start without warning.
Your best course of action is to relax, get comfortable, and wait for professional assistance. Even if the air temperature feels warm, there is plenty of air circulating in the elevator and throughout the shaft.
Provide the following information to CVCC Security:
- Your name
- Total number of people in the elevator
- Report any injuries, medical conditions, or disabilities.
CVCC Security will contact Maintenance and/ or the fire department to get you out.

Student In Distress

If you are in contact with a student who appears to be an immediate threat to his or her own safety or that of others, call 911 and then CVCC Security at (828) 327-7000, ext. 711.

Quick Reference for Helping Students Having Difficulties:

Recognize Symptoms:
- Significant change in academic performance or classroom conduct.
- Unusual behavior or appearance.
- Traumatic event or change in relationships.
- Reference to suicide, homicide, or death.
Respond to the Student:
- Speak privately with student.
- Directly and candidly discuss your observations and concerns.
- Offer support and assistance.
Refer to a Crisis Intervention Team (CIT) member at CVCC:
- Be caring, firm, and straightforward in your referral.
- Call CVCC Switchboard at (828) 327-7000, ext. 711; they will contact active CIT member.
- A CIT Member will arrive to evaluate the situation and make further recommendations.

Consult with on-campus resources and discuss your concerns about a student with Chief of Academics Officer (828) 327-7000, ext. 4143.

Hostage Situation

If you hear or see a hostage situation, immediately remove yourself from any danger.

Immediately notify police at 911 and CVCC Security at (828) 327-7000, ext. 711.

Be prepared to provide the following information:

Location and room number of incident.
Number of possible hostage takers.
Physical description and names of hostage takers, if possible.
Number of possible hostages.
Any weapons the hostage takers may have.
Your name.
Your location and phone number.

If you are taken hostage...

Remain calm, be polite, and cooperate with your captors.
DO NOT attempt escape unless there is an extremely good chance of survival. It is safer to be submissive and obey your captors.
Speak normally. DO NOT complain and avoid being belligerent or argumentative.
DO NOT draw attention to yourself with sudden body movements, statements, comments, or hostile looks.
Observe the captors and try to memorize their physical traits, voice patterns, clothing, or other details that can help provide a description later.
Avoid getting into political or ideological discussions with the captors.
Try to establish a relationship with your captors and get to know them. Captors are less likely to harm you if they respect you.
If forced to present terrorist demands to authorities, either in writing or on tape, state clearly that the demands are from your captors. Avoid making a plea on your own behalf.
Try to stay low to the ground or behind cover from windows or doors, if possible.

In a rescue situation...

DO NOT RUN. Drop to the floor and remain still. If that is not possible, cross your arms, bow your head, and stand still. Make no sudden moves that a responder may interpret as hostile or threatening.
Wait for instructions and obey all instructions you are given.
Do not be upset, resist, or argue if a rescuer isn’t sure whether you are a terrorist or a hostage.
Even if you are handcuffed and searched, DO NOT resist. You will be taken to a safe area, where proper identification and status will be determined

Sexual Assault

Sexual Offense/Assault Protocol:

Catawba Valley Community College recognizes the importance of assisting individuals who are victims of sexual assault and helping them to regain a sense of personal control over their lives and decisions.

Reporting Sexual Assault:

If you are sexually assaulted, you should do the following:

Go to a safe place.
Do not shower or bathe.
Do not urinate, if possible.
Do not eat, drink, smoke, or brush your teeth if oral contact took place.
Do not change your clothing.
Do not destroy or wash the clothes you were wearing. If you change, place your clothes in a paper bag.

Contact CVCC Security (828) 327-7000, ext. 711, local law enforcement at 911 (Catawba County Sheriff’s Department, Hickory Police Department, Newton Police Department, Alexander County Sheriff’s Department, or Taylorsville Police Department) or the Executive Officer of Student Services.

Seek medical treatment immediately (preferably within 72 hours).

Response to Sexual Assault:

CVCC personnel shall observe the following guidelines when responding to a sexual assault report:

Assess the victim’s wellbeing, render aid, and express concern and assurance.
Encourage the victim to seek medical treatment (preferably within 72 hrs.)
Do not question the victim about the details of the incident. Questioning will be handled by trained personnel.
Notify CVCC Security and/or the Executive Officer of Student Services.
Identify the assailant if possible.
Make sure the victim is in a secure place.
Identify the location of the crime.
Assist law enforcement or medical personnel responding to the incident as needed.
Do not touch, move, or collect any evidence unless that evidence may be lost if you do not. If you have to collect evidence, record the following information:
- Item seized,
- Time seized, and
- Location seized.
If evidence is given to you, record the following information:
- The person’s name, address, telephone number and date of birth,
- The item given to you,
- The time and location where the person seized the item,
- The time you received the item, and
- Document chain of custody of the evidence.

Victim's Rights:

To have all incidents and medical records kept confidential;
To be treated without prejudice based upon race, class, lifestyle, sex, sexual orientation, age, occupation, or religious beliefs;
To receive private and confidential examination/treatment for personal injuries, sexually transmittable disease, and pregnancy;
To be considered as credible as a person reporting any other crime;
To be made aware of the options available through the College and the judicial system;
To receive emotional and psychological support and advocacy;
To prosecute or not to prosecute;
To receive current information on community and campus resources;
To answer only those questions relevant to the crime;
To provide freedom from harassment;
To provide feasible class schedule adjustments (without academic or financial penalty) as necessary to minimize the potential for contact with the alleged perpetrator or those associated with the alleged perpetrator. Student Services will assist victims with any academic concerns or change in class schedule requests that are feasible.

Child Sexual Offense and Assault:

North Carolina Law [NC General Statute 7B-301 and 115C-400] requires reporting of any known or suspected case of child abuse or neglect (a child is an unmarried victim under age 18) by a “parent, guardian, custodian or caretaker” to the local Department of Social Services within 24 hours.
North Carolina Law [NC General Statute 108A-102] also requires reporting of any known or suspected abuse, neglect or exploitation of disabled adults (age 18 and over) by their caretaker to the Department of Social Services. The disability can be mental or physical, as long as it prevents the adult from obtaining essential services.

Workplace Violence

Catawba Valley Community College is committed to providing all employees, students, contractors, and visitors a safe environment free from any form of violence, threats of violence, harassment, and other disruptive behavior. Workplace violence will not be tolerated in any form, and violators will be dealt with according to CVCC policy.

Definitions:

Workplace violence consists of violence or the threat of violence by or against CVCC employees. This type of violence includes acts of aggression, physical assault, or threatening behavior occurring in the work setting; it consists of, but is not limited to, the following:

Verbal or physical intimidation: Action or speech that includes but is not limited to threatening behavior (such as harassment, verbal or physical threats or abuse, swearing, insults, shaking fists, throwing objects, etc.) intended to frighten or coerce.
Threat: The expression of intent to cause physical or mental harm. An expression constitutes a threat without regard to whether the party communicating the threat has the present ability to carry it out and without regard to whether the expression is contingent, conditional, or future.
Bullying: Unwanted offensive and malicious behavior that undermines an individual or group through persistently negative attacks. Bullying generally includes an element of vindictiveness and is intended to demean, humiliate, patronize, or intimidate the recipient.
Physical attack: Unwanted or hostile physical contact including but not limited to throwing objects, assaulting, hitting, fighting, shoving, or restraining someone.
Stalking: Harassment of an individual in person, in writing, or by telephone or electronic format. Stalking includes but is not limited to following an individual, spying on another person, or causing someone distress by creating the fear of harm or violence.
Property damage: The intentional damage to property, including property owned by the college or by its employees, students, clients, visitors, or vendors.

Reporting of Workplace Violence:

All employees are expected to report any incident of workplace violence to one of the following:

In emergency situations: CVCC Security at (828) 327-7000 ext. 711 or local authorities at 911.
In non-emergency situations (or after reporting the incident to CVCC Security or local authorities):
- The employee’s immediate supervisor or
- Any CVCC administrator or The CVCC Personnel Office or
- The CVCC President

Maps

Robert E. Paap Building-Lower Level

» Download the Robert E. Paap Building-Lower Level Map (PDF)

Location

The 911 address for the Robert E. Paap building is 2596 US Highway 70, SE, Hickory NC 28602. It is located across the street from the Cuyler A. Dunbar building and the Environmental and Life Science building. The lower level can be accessed from a parking area located behind the building or from the parking area located to the left of the building and runs parallel to the campus street. Handicap parking spaces in the rear parking lot are located on the first left from the stem road. The marked spaces are on the right. Handicap parking spaces in the parking lot to the left of the building are located on the first tier on the right. The marked spaces are located along the side walk on the right closest to the main entrance door.

Accessible Entrance

The lower level main entrance is located to the right of a delivery bay area. The double doors are power operated. These doors open to an entryway area with the door to the stairwell on the right. Ahead are a set of double doors leading into the main building. The elevator is located to the immediate right of the entrance double doors.

From the entrance on the left is Room 135. Room 135 allows access to Rooms 129, 136, 137, 139, 138, 140, 142, 143, 147, 146, 145, and 144. From Room 135, Room 147 is accessed along the left wall. Inside Room 147 is located Room 146 on the left side of the far wall, Room 145 is located in the center of the far wall, and Room 144 is located on the right side of the far wall. From the door, a secondary means of egress to the delivery bay area is located on the left wall.

From Room 135, the door for Room 136 is located on the left wall. The door for Room 142 is located on the far wall. From Room 136, the door for Room 137 is located on the far wall. The door for the hall is located on the far wall. Turning right into the hall, Room 129 is located on the right. Room 139 is located at the end of the hall. From Room 139, the door for Room 138 is located on the right wall.

From Room 142, the door for Room 143 is located on the far wall. From Room 143, the door for Room 140 is located on the left.

From the entrance, a main hall is located on the left side of the far wall. The first door on the right is the men’s restroom. The second door on the right is the women’s room. The next doorway on the right leads to a short hall. Past the short hall on the right is the mechanical room and Rooms 119 and 120. From Room 120, Room 120A is accessed from a door on the far wall.

From the short hall, Rooms 113, 112, 115, and 108 are located on the right. Rooms 114, 116, 117 are located on the left. From Room 108, an exterior door is located on the left wall as a means of emergency egress.

From the main hall, the first door on the left leads to the short hall for Room 137. The first and second doors on the left past the short hall are individual unisex restrooms. Rooms 128, 127, and 123 are located on the left side of the main hall. From Room 123, Rooms 121 and 122 are accessed along the right wall. Room 124 is accessed along the left wall.

At the end of the main hall is the door to access the parking lot located next to the main entrance for the upper level.

Restrooms

From the entrance, a main hall is located on the left side of the far wall. The first door on the right is the men’s restroom. The second door on the right is the women’s room. Two unisex restrooms are located on the left side of the hall and will be the second and third doors on the left.

Elevators

The elevator is located to the immediate right of the entrance double doors.

Robert E. Paap Building-Upper Level

» Download the Robert E. Paap Building-Upper Level Map (PDF)

Location

The 911 address for the Robert E. Paap building is 2596 US Highway 70, SE, Hickory NC 28602. It is located across the street from the Cuyler A. Dunbar building and the Environmental and Life Science building. The upper level can be accessed from the parking area located to the left of the building and runs parallel to the campus street. Handicap parking spaces in the parking lot to the left of the building are located on the first tier on the right. The marked spaces are located along the side walk on the right closest to the main entrance door.

Accessible Entrance

The main entrance faces the parking lot located to the left of the building. The double doors are power operated. An interior set of power operated double doors accesses the main halls for the building.

Rooms 202A, 202B, 204, 206, 207, 208, 209, and 210 are located along the left side of the main left hall. Room 202C is accesses along the near wall to the right in Room 202A and along the near wall to the left in room 202B. Room 285, a side hall, Room 219, the women’s restroom, and the men’s restroom are located along the right side of the left hall. From Room 219, on the left side of the far wall, a door accesses Room 219A.

From Room 285, the left hall accesses Rooms 244, 243, 242, and 241 on the left and Rooms 228, 229, and 230 on the right. At the end of the left hall is Room 240. The hall turns right into a stem hall. From the stem hall, Room 239 is on the left and Room 220 is on the right.

From Room 285, the middle hall accesses Room 284 on the right. At the end of the hall, a stem hall to the right accesses Rooms 222 and 221 on the left and Rooms 224 and 223 on the left. At the end of the hall, a door accesses Room 219A.

From Room 285, the right hall accesses Rooms 225 and 226 on the right. At the end of the hall, a door accesses Room 283.

From the entrance, Rooms 278, 277, 276, 275, 274, and 262 are located along the right side of the main right hall. A side hall, Room 287, and Room 294 are located along the left wall. At the end of the right hall is Room 211. From Room 274, Rooms 274A and 274B are located along the left wall. From Room 262, Rooms 262E, 262D, and 269 are located along the right wall. Rooms 262A, 262C, and 262G are located along the far wall. From the side hall on the left side, Rooms 236, 237, and 238 are on the right side. The side hall turns left. From the left side hall, Rooms 288, 290, and 289 are located along the right side of the hall. From Room 290, access to Room 291 is located on the right side of the far wall. From the left side hall, Rooms 235, 234, 233, and 232 are located on the left side of the hall. At the end of the left side hall is Room 231. From Room 231, Room 286 is located along the right side of the far wall.

From Room 294, a reception area, a hall entrance is located along the left wall. Rooms 295, 248, 249, 250, 251, 252, and 253 are located along the left side of the hall. Rooms 293, 245, 246, 247, 252, and 255 are located along the right side of the hall.

From the entrance, Rooms 215 and 216 are located along the left wall of the main middle hall. Rooms 289 and 290 and a side hall entrance are located on the right side of the main middle hall.

Restrooms

From the main entrance, the restrooms are located at the end of the main middle hall; turn left. The men’s room is the first door on the left. The women’s restroom is the second door on the left.

Elevators

From the main entrance, the elevator and stairwell is located at the end of the main hall. The stairwell is located on the right. The elevator is located on the left.

Student Services Building-Lower Level

» Download the Student Services Building-Lower Level Map (PDF)

Location

The 911 address for the Student Services Building is 2564 US Highway 70, SE, Hickory, NC 28602. It is located between the Dental Hygiene Building on the left and the Student Center on the right. Student Services shares a parking lot with the Dental Clinic building. Any parking spaces not labeled for the Dental Clinic are available for Student Services parking. Handicap parking spaces are located immediately in front of the lower level main entrance.

Accessible Entrance

The Security Office main entrance is located on the left side of the building between two, brick divider walls. The single door is power operated. The Security office is labeled as Room 865.

The Advising Center main entrance is located to the right of the Security Office entrance. The double doors are power operated. The entrance to the Advising Center is labeled as Room 863. A reception window is located on the far wall across from the double doors. A door on the left side of the far wall opens to a main hall. To the right of the entrance is a single door leading to the waiting area, Room 861. From Room 861, Room 862 is located in the near wall on the left side. On the left side of the room is the entrance to a wide hall.

From the wide hall, a set of double doors leads to the secondary entrance hall and allows access to the Advising Center from the building’s interior. Rooms 876 and 875 are located on the left side of the hall. At the end of the hall is a secondary hall that turns left.

From the secondary hall, Rooms 874, 873, and 872 are located on the right side of the secondary hall. Room 871 is located on the left side at the end of the secondary hall. At the end of the secondary hall is the main hall.

From the door to the main hall, to the right at the end of the hall is the door for Room 857. On the left side of the hall is Room 870. Inside Room 870 on the left wall is a storage area labeled 870A. From the door to the main hall, to the left Rooms 868 and 864 are on the left side of the hall. Rooms 869, 867, and 865 are located on the right. Inside Room 869 on the far wall is a storage area with double doors labeled 869A.

A recessed third entrance to the Student Services Lower Level is located on the right side of the building. The double doors are power operated. The entrance hall is labeled as Room 860.

From the entrance hall, double doors on the left lead to the Advising Center. The restrooms, Rooms 859 and 858 are located on the right. Straight ahead is a set of double doors. To the right of the double doors is the stairwell leading to the upper level. On the far wall is a storage area labeled Room 852, the elevator mechanical room labeled, Room 851, and the elevator labeled Room 850.

From the entrance hall interior double doors, a set of double doors is located in the left wall. These open to a hall with no doors. Turn right. Room 853 is at the end of the hall on the left and functions as a hall. From Room 853, the door for Room 854 is located on the right wall. Inside room 854 on the right side of the far wall, is set of double doors for Room 855. At the end of the hall labeled Room 853 is a wide hall. Room 857 is located on the left wall. At the end of the hall is a set of double door for Room 856.

Restrooms

Restrooms are located to the right of the building’s third entrance double doors. The women’s restroom is the first door on the right and is labeled as Room 859. The men’s restroom is the second door on the right and is labeled Room 858. From the Advising Center wide hall, turn right and go through the double doors into the hall for the third entrance, Room 860. On the far wall, the women’s restroom will be on the right. The men’s restroom will be on the left.

Elevators

This building has an elevator. To access the elevator from the far right entrance, go through the double doors past the restrooms on the right. The elevator will be on the far wall on the right-hand side behind the stairwell and is labeled 850.

Student Services Building-Upper Level

» Download the Student Services Building-Upper Level Map (PDF)

Location

Accessible Entrance

The upper level of the Student Services building can be accessed from the lower level by means of the stairs, the elevator, or a set of power operated double doors from the exterior of the building. All three methods of entry start from the same entryway on the map.

From the entryway, the Student Services department is accessed by a set of double doors. The reception area and lobby is labeled as Rooms 805 and 806. To the left of the reception area is a hall. The men’s restroom will be the first door on the left. Room 803 is the second door on the left. The women’s restroom will be the third door on the left. On the immediate right is a hall leading to more offices. Past this opening is the door for Room 808A. Rooms 808, and 810 are accessed through Room 808A.

From the door to Room 808A, Room 808 will be on the left. The door for Room 810 is on the far wall.

From the hall with the restrooms, take an immediate right to access more offices. This hall creates an L-shape to the right. Rooms 807, 811, and 812 are on the right. Rooms 809, 813, 814, and 815 are located on the left.

From the reception area/lobby two halls are accessed on the right wall and in the far right corner. The hall on the right wall accesses Rooms 827, 826, and 825 on the right. Rooms 822, 823, and 824 are located on the left. The hall in the far right corner leads to an intersection with the L-shaped hall on the left and will lead back the reception area hall and the restrooms. Turning right will access a short hall.

From the short hall, Rooms 821, 820, and 819 are located on the right. Rooms 816, 817, and 818 are located on the left.

Restrooms

From the reception area, located on the hall to the left are the restrooms. The men’s restroom is the first door on the left. The women’s restroom is the third door on the left. The restrooms are separated by a storage closet labeled Room 803.

Elevators

This building has an elevator. To access the elevator from the main entrance, turn left. The elevator is located on the left and is labeled Room 828. To access the elevator from Student Services reception area, go through the double doors to exit Student Services. The elevator is located straight ahead on the left. The stairs are located on the right.

CVCC Cosmetology Center

Location

The 911 address for the Cosmetology center is 1995 Startown Rd, Hickory, NC 28602. The building does not have a dedicated parking lot. Visitors will need to use public parking. Sidewalks are available in front of the salon.

Accessible Entrance

The front of the building is South of Startown Road. The main entrance is located left of the center of the building. The double door entrance is power operated.
The reception area is right inside the main entrances. A set of double doors on the left wall accesses the salon area. The classrooms are located off the back and left side of the salon area. The office rooms are located off the back-right side of the salon area.

Restrooms

The restrooms are on the back-right side of the salon floor. The men’s room is the first door on the left once you enter the hallway in the back right of the salon. The women’s restroom is straight back once you enter the hallway to the back right of the salon.

Elevators

This building does not have an elevator.

Tarlton Complex-Lower Level

» Download the Tarlton Complex-Lower Level Map (PDF)

Location

The 911 address for the Tarlton Complex is 2540 US Highway 70, SE, Hickory NC 28602. It is located across the street from the Dental Clinic. Handicap parking spaces are located to the right of the building’s main entrance.

Accessible Entrance

The building is accessed from the sidewalk by stairs or by a ramp to the right of the stairs. The main entrance is two sets of double doors. Both sets of doors open to the lobby. In the center of the lobby, labeled Room 001, is a set of stairs leading to the upper level. Rooms 002, 003, and 004 are located along the right wall of the lobby. Rooms 053, 052, 050, 048, and the elevator is located along the left wall.

From the far side of the lobby, the hall straight ahead leads to the gym area. Room 007, the men’s restroom, Room 010, and a secondary entrance to the gym area are located along the left side of the right hall. On the right side of the right hall is stairwell leading to the upper level. Beyond the right side exit, the right hall turns left. Rooms 014, 015, 017, and 018 are located on the right side of the hall. Room 024 is located on the left side of the hall. The hall turns left again. The first door is a secondary entrance to the gym area with ramp access to the stage from this entrance. The next doorway opens to the set of stairs leading to the stage.

From the far side of the lobby, Room 44, the women’s restroom, Room 042, and a secondary entrance to the gym area are located along the right side of the left hall. On the left side of the left hall is a stairwell leading to the upper level. Beyond the side exit, the left hall turns right. Rooms 039 and 038 are located on the left side of the hall. The mechanical room is located on the left side of the hall. The hall turns right again. The first door is a secondary entrance to the gym area. The next doorway opens to the set of stairs leading to the stage.

Restrooms

From the far side of the lobby, the men’s restroom is the second door on the left along the right hall. The women’s restroom is the second door on the right along the left hall.

Elevators

The elevator is located in the lobby along the left wall.

Tarlton Complex-Upper Level

» Download the Tarlton Complex-Upper Level Map (PDF)

Location

Accessible Entrance

The upper level lobby area is access by stairs from the lower level lobby, stairs from the right hall, stairs from the left hall, or by the elevator located along the left wall in the lobby. From the top of the stairwell, Rooms 089, 088, 086, 085, 084, the elevator, and the women’s restroom are located along the left wall. Rooms 075, 076, 077, 078, 080, 079, and the men’s restroom are located along the right wall. From the upper level lobby area, the doorways for the indoor track are located on the far wall.

Restrooms

From the upper level lobby area, the men’s restroom is located along the left wall. The women’s restroom is located along the right wall.

Elevators

The elevator is located in the upper level lobby area along the left wall.

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Overview

Annual Security Report
Safety and Security Video
CVCC Drug-Free Schools and Communities Act
Crime Alert
Evacuation Points
Emergency Guidebook
Emergency Operations Plan
Red Hawk Alert
Overnight or Weekend Parking Request Form
Safety Tips
Sexual Assault Training
Frequently Asked Questions